Shop Policies

Shop policies

Order Processing/ Shipment

♥ Pre-order shipping - Please remember that if multiple items with different pre-order ship dates are ordered together it will ship out when the last item is in hand and thus might take longer to ship. Thank you for keeping this in mind! If you want/need an order sooner please read the ship dates carefully and make separate orders if necessary.

♥ Fulfillment: It takes time to make everything perfect! The amount of time I need for different items varies so please check my listings. MOST items will take 3 - 5 business days of processing before shipment.

 International shipping - EU SHIPPING IS CURRENTLY NOT OFFERED ON THIS SHOP - if you would still like the items please go through my Etsy (shoujohavoc @ etsy). If I see orders come through with an EU destination you will be refunded and order canceled.

♥ Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.  

Returns and Exchanges

I do not accept returns, exchanges, or cancellations but please contact me if there is an issue with your order.

Have other questions? Send me an email at shoujohavoc@outlook.com